Spark Lab Studio · for small businesses

Your first digital team member.

Barber, dog groomer, plumber, massage therapist, tutor, photographer, bookkeeper — whatever it says on your van or your window, I build a website that captures enquiries around the clock, plus an AI assistant that answers them for you. From £450. You see it live, working, before you spend a penny.

The website, plus optional assistants

Start with just the website. Add any of the AI assistants whenever you're ready — never all at once.

Website + care plan

The foundation
  • A clean, one-page website that looks right on a phone
  • Wired into your booking system if you have one — straight to your inbox, WhatsApp or phone if you don't
  • What you do, what it costs, where you are and when you're open — clearly laid out
  • Ongoing updates, hosting and small changes handled for you

from £450  +  £20/mo

AI assistants (optional)

Add any, whenever you're ready
  • Booking assistant — answers questions 24/7 and turns enquiries into bookings
  • Service matcher — guides unsure visitors to the right service
  • Review collector — invites happy customers to leave a review, catches unhappy ones first
  • No-show saver — reminders before, and warm win-backs after a cancellation
  • Review responder — drafts an on-brand public reply to every review, even the awkward ones
  • FAQ answerer — a light page widget for "is this for me?" and before-you-book questions
  • Intake summariser — briefs you on a new customer and flags what to check first
  • Content helper — drafts social posts in your voice

from £25/mo

The content helper has no setup fee — heavier builds are quoted individually.

Try them live →


What are missed enquiries costing you?

Move the sliders to match your business — see what a booking assistant could be worth.

Potential lost revenue
£455/mo
A booking assistant costs £25/mo — that's a 18x return if it catches even a quarter of that.
Try the booking assistant →

Rough estimate based on the figures above — every business is different, this is just to give you a feel for the numbers.


How it works

You see the real thing before you pay a penny.

1

I research and build a demo

I look at what you offer and put together a working demo of your site — for real, not a mock-up.

2

You see it live first

You get a link to your actual site and try it out. If it's not right, we fix it. Only then do you decide.

3

It goes live, wired to booking

Once you're happy, it goes live on your domain — wired into your booking system, or sending enquiries straight to you if you don't have one.


Meet your AI assistants

A growing line of assistants for your business. They're all live below, so have a play. The demos run on a made-up massage studio because they need some business to talk about — yours would run on yours. Want proof? The last one, Reply drafter, runs on whatever business you type in.

An example of what a booking exchange looks like. Try the real thing below ↓

⚠️ "Willow Lane Massage" is a fictional business used only for this demo.

Willow Lane Massage
Booking assistant · usually replies instantly

Like it? Share this demo → a full-page version you can send to a prospect


How the no-show saver works

Reminders before, and warm win-backs after — so an empty slot doesn't stay empty.

1

Reminder sent

A friendly nudge goes out before the appointment, cutting down no-shows before they happen.

2

Cancellation spotted

If someone cancels or doesn't confirm, the assistant knows straight away, no manual checking needed.

3

Warm win-back sent

An on-brand message goes out asking if they'd like to rebook — no hard sell, just an easy way back in.

4

Slot filled

The gap gets picked up instead of sitting empty on the calendar.


Why it's worth it

Plain outcomes, not features.

Catch enquiries while your hands are full. Mid-job, mid-appointment, up a ladder — the assistant answers the questions you'd otherwise miss, and books people in.

Look credible when people Google you. A tidy, professional site that loads fast and reads well builds trust before they ever message you.

Stop losing bookings to a slow inbox. People decide quickly. A reply in the moment is the difference between a booking and a missed one.

Spend less time on admin. Updates, hosting and the fiddly bits are handled, so you can get on with the actual work.


Recent work

A client site, and a few concept builds — the kind of thing I put together before we ever talk money. The concepts are shown with the business details swapped out, because those businesses haven't agreed to be named.

Case study · Roots Reflexology & Massage

From overwhelmed by booking platforms to her first client in a week

What she needed

Ruth had just qualified as a Complementary Therapist and Reflexologist and needed a way for clients to find her and book a treatment — without wrestling with booking platforms herself.

What we built

A calm, one-page website with Square booking built in, plus hosting and go-live handled end to end.

The result

Live within a week. Her first online booking came one day after launch — and now clients can book any time, even while Ruth's asleep or mid-treatment with someone else.

1 week from enquiry to live site
1 day to her first online booking
Sara from Spark Lab got in touch with me in just the right moment! … Sara got my website up and running within a week and I got my first online booking one day after it launched. … It looks beautiful and my client said it was very easy to book. I can highly recommend Spark Lab and working with Sara.
Ruth Biene Roots Reflexology & Massage · ★★★★★ View their site →
Sara from Spark Lab got in touch with me in just the right moment! Since I qualified as a Complementary Therapist and Reflexologist I had been scrolling the web, installing and testing various booking platforms trying to figure out how clients could find out about me and also how they could book a treatment with ease. I felt completely overwhelmed and felt like I’d never be able to do this. Sara got my website up and running within a week and I got my first online booking one day after it launched: today I welcomed my first client and I am so, so happy that it all got sorted so easily and quickly. The website is clear and simple. It looks beautiful and my client said it was very easy to book. I can highly recommend Spark Lab and working with Sara. She is a very patient and professional collaborator on your journey to setting up your wellbeing business.
Ruth Biene Roots Reflexology & Massage · ★★★★★

Questions

The things people usually ask first.

Do I need to be technical?

Not at all. You don't touch any of the technical side — I handle the building, hosting and updates. You just tell me about your work.

Who hosts the website?

I do, as part of the care plan. It stays online, secure and up to date without you having to think about it.

Can I keep my own domain and booking tool?

Yes. If you already have a domain, we use it. And if you've got a booking system you like — Square, Fresha, Calendly, whatever you've set up — the site wires straight into it. You keep your tools, and your bookings keep landing where they always have.

What if I don't have a booking system?

That's completely fine, and more common than you'd think. The site sends enquiries straight to wherever you actually read them — your inbox, WhatsApp or your phone — which is all a lot of businesses ever need. If you decide you want proper online booking later, we can add it then.

What does the assistant cost to run?

It's £99 to set up and £25/mo, which covers running it on your site. There's nothing else to pay or manage on your end.

How long does it take?

Usually a week or two from our first chat to going live — sometimes faster. You'll see a working demo early on, so there are no surprises.

Let's build your demo

Tell me a little about what you do and I'll put together a working demo of your site — free to look at, no obligation. I'm based in Norwich and work with businesses wherever you are.

or email support@wearesparklab.com